How can I change my contact information?

Category: Billing

You can change your contact information by sending an email to our billing department at billing@bjmmedia.com.

How do I cancel my account?

Category: Sales

You may cancel your account by opening a ticket at tickets.bjmmedia.com  or by sending an email to billing@bjmmedia.com on the day you would like to cancel your account. We do not schedule account ter...

How can I change my billing method?

Category: Billing

You can change your method of billing by sending an email to billing@bjmmedia.com. You may also submit a ticket using tickets.bjmmedia.com 

When will I be billed?

Category: Billing

All accounts are billed on either the 1st or 15th of each month. When activated, your account will be prorated so that its billing date will fall on one of those two days.